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Welcome to this edition of B2B Marketing at its Core, an industry newsletter with news, nuggets, and information on best practices in business-to-business marketing. With it, we hope to share information vital to any organization looking to generate results and accelerate growth through intelligent strategy, public relations, branding, marketing and demand generation. One guaranteed approach to help you get the maximum return out of your marketing campaigns is to follow the 3 R’s: reduce, reuse and refresh. Let’s take a closer look at… Reduce Reuse For example, let’s say your public relations team just compiled the results from a national survey on instant messaging usage in the workplace. Content from this survey can not only be used in a press release, but interesting survey statistics can also be repackaged and reused in other marketing efforts, such as a fact sheet, a call-to-action on your company website, a story idea for the media, a sales PowerPoint, a direct marketing campaign, and customer communications, like an HTML email or print newsletter. Need some more ideas? How about taking the customer story you used in the company newsletter, abbreviate it, and drop it into the monthly HTML e-mail newsletter you send out to prospective clients? Or, take a customer quote, which appeared in a press release, and insert it on your website or in your company brochure. This “reuse” tactic is a great way to get more mileage out of the exceptional content you already have. And if you are worried that the same content will be seen more than once by the same person, don’t. Most people don’t have the time to read every piece of marketing material from a company – they have to be selective about what they choose to read. Some people only read printed newsletters. While others prefer email and will scan an HTML email from you. Regardless, research shows that a person needs to see something seven times before they remember it. If you have a customer story written from a customer service angle, consider approaching it from another direction – maybe from an IT perspective. Start by going back through your interview notes to identify any important themes lightly touched on, or not mentioned, in the first article. These newly identified themes can be the start of another article from the same customer. Also, be sure to check back with your customer to see if they’ve experienced any new developments. A lot can happen in six to 12 months, and your customer may have even more compelling examples of how your product or service helped them for the better. In Closing And, of course, ask us here at Arketi Group – we are always glad to help. We created B2B Marketing at its Core with the goal of enhancing your marketing and public relations practices. We hope you enjoyed this edition. Sincerely, The Arketi Group PS. Visit our new website to learn more: www.arketi.com.
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